Frequently Asked Questions

Get answers to our most Frequently Asked Questions

Thank you for visiting our FAQ. If you are unable to find the answer to your question in our FAQ below, please contact a member of our team by calling 716-566-2600 during our normal business hours of 8:00AM – 4:30PM EST Monday through Friday. We are ready to answer your questions and provide you assistance in a helpful, friendly manner.

What does outbound call center outsourcing mean?2021-09-20T18:30:40-04:00

Outbound call center servicing is the process of making calls to customers to obtain a payment, sell a product or service, update or verify database information, conduct surveys, handle customer complaints, follow-up on clients/customers, and provide important other information on an outbound call basis.

Why should I choose to outsource to Center One, LLC?2021-09-20T18:30:50-04:00

Business Process Outsourcing, or BPO, is the professional and reliable way to give customers the services they need. By outsourcing your call center and/or back office services to Center One, you give your customers the service and experience they deserve while remaining focused on your core business. Center One, LLC is the price leader of domestic outsource solutions. That means that when you partner with us, you’re partnering with a U.S. business that is 100% committed to your business and your success. We are committed to helping every client save time, money, and resources without compromising quality.

Smiling customer support representative answering calls at his workplace


Center One, LLC provides businesses with the professional outsourced services that reduce cost and drive growth.

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